BM Bifolding Doors Guarantee Overview

Our Guarantee:

This comprehensive document certifies that all products supplied by BM Bifolding Doors, including external domestic, internal (Alu Elite/Aluspace), and commercial products, are free from defects and will function as designed under the terms of the following guarantees:

  • 10-Year Manufacturer Guarantee for structural integrity and function across all products.
  • 5-Year Guarantee on Glazed Units for all product lines, covering defects in materials and workmanship.
  • 24-Month Moving Parts Guarantee for external domestic and commercial products.
  • 12-Month Moving Parts Guarantee specifically for Alu Elite / Aluspace products.
  • 25-Year Guarantee on Powder Coating applied to aluminium systems provided by Smart Systems Limited across all ranges.

Specific Guarantees for Alu Elite / Aluspace:

  • These internal products are designed with the same attention to durability and functionality, also covered under the 10-year manufacturer guarantee for defects and operational design.

Powder Coating Certificate of Guarantee:

  • Smart Systems Limited certifies that the powder coating on our aluminium systems is guaranteed for 25 years against:
    • Peeling, powdering, and blistering.
    • Corrosion, except when caused by bending or folding after painting.
    • Chalking, fading, and loss of sheen outside of Qualicoat standards.
    • Filiform corrosion.

Qualicoat Commitment:

  • Adherence to Qualicoat standards ensures a premium grade product with consistent quality and long-term value.

After Care Responsibilities:

  • Maintenance and regular cleaning as per Smart Systems’ guidance are required by the end user. In case of a guarantee claim, Smart Systems will provide the best solution to restore the product.

Guarantee Exclusions:

  • Does not cover problems arising from incorrect installation, misuse, or external environmental damage.
  • Excludes damages from force majeure events such as war, terrorism, and natural disasters.
  • Non-transferable guarantees and do not cover consequential or indirect damages or losses.

Cleaning & Maintenance Instructions:

  • Recommended cleaning with non-alkaline liquid detergent and warm water using a non-abrasive cloth, sponge, or brush. Regular cleaning schedule depends on environmental exposure conditions.

Warranties & Liability:

  • The warranties provided do not cover damages due to improper use, abnormal conditions, unauthorised repairs, or failure to follow prescribed maintenance procedures.
  • Specific exclusions apply to components not manufactured by Smart Systems, where only the original manufacturer’s warranty applies.

 

BM Commercial Products Guarantee Overview

Our Guarantee:

BM Bifolding Doors is committed to delivering superior quality in all our commercial product offerings. This document certifies that all commercial products supplied are free from defects in material and workmanship and will function as designed throughout the duration of the guarantees provided:

• 10-Year Manufacturer Guarantee: Ensures that all commercial products, including doors, windows, and curtain wall systems, are free from manufacturing defects and will operate as intended under normal commercial use conditions.

• 5-Year Guarantee on Glazed Units: Covers all glazed components in our commercial products, ensuring they remain free from material and craftsmanship defects.

• 12-Month Moving Parts Guarantee: Applies to all operational components like hinges, sliders, and other moving parts, ensuring they are free from manufacturing defects.

• 25-Year Guarantee on Powder Coating: Provided by Smart Systems Limited, this guarantee covers the powder coating on our aluminium systems against:

• Peeling, powdering, and blistering.

• Corrosion, except when caused by mechanical damage like bending or folding post-application.

• Chalking, fading, and loss of sheen outside of Qualicoat standards.

• Filiform corrosion.

Powder Coating Certificate of Guarantee:

• This certification from Smart Systems Limited ensures that the powder coating applied to our aluminium systems is robust and durable, guaranteed for 25 years under normal environmental conditions typically found in commercial settings.

Guarantee Exclusions:

• This guarantee does not cover issues arising from incorrect installation or conditions that fall outside typical commercial use.

• The terms of the guarantee are non-transferable and do not affect statutory rights.

Importance of Compliance with Qualicoat Regulations:

• Our adherence to Qualicoat standards is a commitment to maintaining the highest quality and durability of the coating on aluminium systems, ensuring long-term performance and aesthetic value in commercial architectural applications.

Maintenance and Care:

• To maintain the efficacy and appearance of your BM commercial products, regular maintenance as recommended by Smart Systems Limited is crucial. This includes routine cleaning and inspections to ensure optimal performance and longevity.